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Contact

For enquiries or to say hello, please contact us through this form.

 
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Shipment

Providing your items are in stock, we will aim to dispatch your order within 5 working days unless a shorter time is especially requested and agreed. Once dispatched, please allow 5 working days for UK orders, 5 days for EU orders and 15+ for rest of the world unless otherwise specified. If you have any questions or queries, or any specific delivery requirements, please let us know.


Returns

Lolli Editions will only provide refunds or exchanges on unused, undamaged merchandise.

We will only accept the return of items if sent back in unused condition, shrink wrap unbroken.

Customers must provide notification of their intent to return any item within 5 days of receipt by emailing us at office@lollieditions.com

Refunds or exchanges do not include shipping costs. Customers are liable for return and reshipment costs on all returned items. We cannot be held liable for items lost in transit.

All items returned must be received within 14 days of original receipt. We will refund items via the original payment method within 7 working days.

International customers must state RETURNED ITEMS on all packages, or you may be liable for additional charges levied by UK customs.